Privacy Policy

Thanks for visiting our website and for placing your trust in MyFreshEgg.com. We are committed to protecting and safeguarding consumer privacy on the Internet. At MyFreshEgg.com, we take your privacy seriously. This Privacy Policy will describe the types of information we gather, how we use your information to improve your experience, the limited circumstances under which we might disclose information you provide and the security efforts we take to safeguard your information. This document, along with the Terms of Use, will also serve as the terms governing the use of this website. If you choose to visit and use the MyFreshEgg.com website, you agree that your visit and any dispute over privacy are subject to this Privacy Policy and the Terms of Use.

What Personal Information About Customers Does MyFreshEgg.com Gather?

The information we gather includes information automatically collected, cookie information and information from other sources.

Information You Provide.

MyFreshEgg.com only gathers personal information, such as first and last names, addresses, phone numbers and email addresses, when voluntarily submitted by you. For example, personal information may be collected from you in order to get your feedback on our websites, services or to enter you in contests, sweepstakes, promotions and the like. MyFreshEgg.com stores any information you enter on the website when you register, sign-in, search, purchase products, participate in a contest or questionnaire, sign up for e-mail newsletters, or communicate with customer service. If you give us personal information about somebody else, such as a spouse or associate, for example, we will assume that you have their permission to do so.

Information Automatically Collected.

MyFreshEgg.com automatically receives and stores certain types of information whenever you visit the website using "cookies." "Cookies" are pieces of information that a website transfers to an individual's hard drive for record-keeping purposes. Cookies allow the website to remember important information that will make your use of the site more convenient. Like most websites, MyFreshEgg.com uses cookies for a variety of purposes in order to improve your online experience. For example, we track the total number of visitors to our site on an anonymous aggregate basis. We may use information, which does not identify individual users, to analyze trends, to administer this website, to track users’ movements around this website and to gather demographic information about our user base as a whole. We may also employ cookies so that we remember you when you return to the site, to keep track of the items in your shopping cart if you purchase merchandise online, to administer certain contests and sweepstakes and to help customize your web experience. We may associate personal information with a cookie file in those instances.

Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this website. Other companies' use of their cookies is subject to their own privacy policies.

We may use “persistent” cookies primarily to ensure that we do not show you pages that you have already seen and to personalize your site experience and save you time. Persistent cookies enable us to recognize whether you have responded to any poll or seen an advertisement or information notice placed on the site so that we do not show you the poll, advertisement or notice again the next time you visit our site.

We allow persistent third party cookies as part of online advertising campaigns to determine and track site traffic landing from our advertising banners that have been placed published by third parties. The data collected via these cookies is anonymous and the information is not linked to your personally identifiable information without your permission. The persistent cookies placed by our third party ad servers will remain on your computer after you have left our site for up to 20 years unless you choose to delete them.

We may also use “Web beacons” that monitor your use of our site. Web beacons (or web bugs) are small strings of code that provide a method for delivering a graphic image on a Web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears, the time the page containing the Web beacon was viewed, the types of browser that fetched the Web beacon and the identification number of any cookie on the computer previously placed by that server.

As stated above, you have the option of deleting your cookies and setting your browser to reject cookies. However, doing this may hinder performance and negatively impact your experience on our site.

Information from Other Sources.

For certain reasons, such as providing you special offers that we think will be of interest, we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our partners or other sources so that we can correct our records and deliver products, services, or communications more easily.

Our Use of Your Information.

We use information in the file we maintain about you and other information we obtain from your current and past activities on MyFreshEgg.com. By visiting our site, you agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize MyFreshEgg.com's content, layout, and services. The primary use of your personal information is to efficiently provide you with personalized, relevant information.

Does MyFreshEgg.com Disclose the Information It Receives?

As a matter of current policy, we do not sell or rent any personally identifiable information about you to any third party. Except as otherwise noted in this policy, MyFreshEgg.com only discloses user information in aggregate form to its partners. For example, we might tell a marketing partner how many users visited this site over a period of time, but we will never tell them who it was that saw or clicked on their offer, unless that user has given us permission to do so. However, the following describes some of the ways that your personally identifiable information may be disclosed.

Business Partners and Selected Vendors We Do Not Control.

We work closely with certain business partners, carefully selected vendors and other service providers to provide you with access to their promotions, contests, product offerings or services. We may share our data, including personally identifiable information about you, with these business partners or selected vendors, and they may use this information to offer you products and/or services that may be of interest to you. To the extent hyperlinks or banner advertisements incorporating hyperlinks are utilized on this site to access third party sites, users should be aware that these third party websites are not controlled by MyFreshEgg.com and, therefore, are not subject to this Privacy Policy. We recommend that users check the privacy policies of these individual sites to see how their personal information will be utilized. If you choose to access the third party sites, disclose information to third parties, place orders from the third parties, and/or grant them permission to collect information about you, then their use of your information is governed by their applicable privacy policies. To prevent our disclosure of your personally identifiable information to one of these third parties, you can choose not to use their services or order their products. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services or place orders with them for their products.

Agents.

We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, performing credit checks and approvals, processing credit card payments, collecting on delinquent accounts and providing customer service. They have access to personal information needed to perform their functions, but they may not use it for other purposes.

Business Transfers.

As we continue to develop our business, we might buy the online and/or offline retail operations of others. In such transactions, customer information generally is one of the transferred business assets. Also, in the event that MyFreshEgg.com or substantially all of its assets are acquired by or transferred to another entity, customer information would likely be one of the transferred assets.

Government and Legal Disclosures of Your Information.

We may disclose information about you to law enforcement or other government officials as we believe necessary in connection with an investigation of illegal activity that may expose you or us to legal liability. In addition, if you have purchased services from us on extended payment terms, it may be necessary for us to file certain information about you with state or local government offices to perfect our security interest in the products so purchased or to provide certain information about you to collection agencies in the event of non-payment or a payment dispute.

Links to and from Other Websites.

MyFreshEgg.com offers links to other websites, which have their own policies regarding privacy. In addition, you may have linked to MyFreshEgg.com through another site, such as by means of a banner advertisement for MyFreshEgg.com on that other site. In such cases, the site you linked from may have collected information about you. Please refer to the privacy policies on those sites to see how they collect and use this information. We have no responsibility or liability for these independent policies. You should therefore review their privacy policies carefully if you have concerns about how your information may be used.

What Choices Do You Have?

You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of other MyFreshEgg.com features. MyFreshEgg.com does not currently offer the ability to delete, correct or change the information collected through your use of the MyFreshEgg.com website.

Electronic Newsletters and E-Mails.

MyFreshEgg.com, in conjunction with various partners, offers or may offer free electronic newsletters as a service to our users. In addition, MyFreshEgg.com may periodically send you information and product or service promotions via e-mail.

Gadgets.

MyFreshEgg.com may make available third party applications through its services. The information collected by MyFreshEgg.com when you enable a gadget or other application is processed under this Privacy Policy. Information collected by the application or gadget provider is governed by their privacy policies.

Security.

MyFreshEgg.com uses industry standard practices to safeguard the confidentiality of your personally identifiable information, including "firewalls" and Secure Socket Layers (SSL). MyFreshEgg.com treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet. It is important for you to protect against unauthorized access to your computer. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Online Privacy Protection Act.

MyFreshEgg.com encourages parents and guardians to be familiar with the websites that their children visit. The Federal Trade Commission ("FTC") regulates the means by which website operators collect and use personal information from children under 13, pursuant to the Children's Online Privacy Protection Act of 1998. For more information about the Act and children's on-line privacy in general, visit the FTC's website at http://www.ftc.gov.

Disclosures Required By Law.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our website.

Enforcement.

We regularly review our compliance with the Privacy Policy. Please feel free to direct any questions or concerns regarding the Privacy Policy to us by sending an email on our Contact Us page. It is our policy to contact the complaining user regarding his or her concerns.

Changes to This Privacy Policy.

If we decide to change this Privacy Policy, we will post the changes to this Privacy Policy, the home page link, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and understand what circumstances, if any, we disclose it.

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, or by means of a notice on our home page.